Keith Anderson
Why Coding Comments are So Critical
Coding Requires Contextual Awareness
The Language of Everyday Work is the Language of Oppression
1839 Almanac: Capitalism, Religion, Racism, and How Some Things Never Change
The Dilemma of Context
Your Identity and the Confusing Narratives About It
The Dilemma of Context Literature Review
Global Help System
An old online help system with a 2.6-million-word count, translated into 6 languages, was completely unstructured and the team
Multi-Channel Publishing
I wrote paper-based and online help system for a call center with 400% turnover for a completely new system.
Content
Technical Writing
I earned a BA in Professional and Technical writing from the University of Arkansas at Little Rock and haven'
Content Assessments
Written after content and asset audits, content assessments are critical matters of record. I use content assessments as a content-strategy
IA and Devops
A nation-wide mobile carrier needed a system to create and archive a point-of-sale (POS) summary that is printed when customers
Digital Transformation
Digital transformation means many things to many people. My involvement has been at the enterprise content level. I have several
Style Guides
I’ve written more style guides than I can keep track. Here is an example of a more recent style
Compliance
I’ve developed compliance documentation for: Sarbanes Oxley (SOX), FDIC, PCI, FCC, and HIPAA. I’ve also developed procedures for
IA: National Car Dealership Training Organization
A small, family-run business began by making kits for car dealers. These kits were used to retrofit garage bays in
The Context of Shipping Containers
Apparently, my gestation period is about ten years. I'm still thinking about the IA Summit I attended in