Archive

2025

/ Feb 2025

Understanding Prosody

2025

/ Feb 2025

Why Coding Comments are So Critical

2025

/ Feb 2025

Coding Requires Contextual Awareness

2025

/ Feb 2025

The Language of Everyday Work is the Language of Oppression

2025

/ Feb 2025

1839 Almanac: Capitalism, Religion, Racism, and How Some Things Never Change

2025

/ Feb 2025

The Dilemma of Context

2025

/ Feb 2025

Your Identity and the Confusing Narratives About It

2025

/ Feb 2025

The Dilemma of Context Literature Review

2025

/ Feb 2025

Global Help System

An old online help system with a 2.6-million-word count, translated into 6 languages, was completely unstructured and the team

2025

/ Feb 2025

Multi-Channel Publishing

I wrote paper-based and online help system for a call center with 400% turnover for a completely new system. Content

2023

/ Jan 2023

Technical Writing

I earned a BA in Professional and Technical writing from the University of Arkansas at Little Rock and haven'

2023

/ Jan 2023

Content Assessments

Written after content and asset audits, content assessments are critical matters of record. I use content assessments as a content-strategy

2023

/ Jan 2023

IA and Devops

A nation-wide mobile carrier needed a system to create and archive a point-of-sale (POS) summary that is printed when customers

2023

/ Jan 2023

Digital Transformation

Digital transformation means many things to many people. My involvement has been at the enterprise content level. I have several

2023

/ Jan 2023

Style Guides

I’ve written more style guides than I can keep track. Here is an example of a more recent style

2023

/ Jan 2023

Compliance

I’ve developed compliance documentation for: Sarbanes Oxley (SOX), FDIC, PCI, FCC, and HIPAA. I’ve also developed procedures for

2023

/ Jan 2023

IA: National Car Dealership Training Organization

A small, family-run business began by making kits for car dealers. These kits were used to retrofit garage bays in

2023

/ Jan 2023

The Context of Shipping Containers

Apparently, my gestation period is about ten years. I'm still thinking about the IA Summit I attended in